How do I best prepare for my Pilates and yoga classes?

We’re waiting for you in our cosy studio, and here’s how you can prepare for your class:

• For Pilates only: Bring a pair of non-slip socks with you - though we have them available for sale in the studio in case you forget yours!

• Bring a hand towel, as some people get quite warm while doing their Pilates/yoga workout.

• Bring a water bottle as Pilates/yoga can be thirsty work - if you’ve got a water bottle, you can fill it at the studio or bring your own drinks.

• Try not to eat in the hour before your class.

• Please arrive five minutes before your class so you can put on your socks, switch your phone to silent and be ready to go..

How do I best prepare for my gong bath class?

• Comfort is key to relaxation! Hence please come in comfortable clothing.

• Class etiquette:

  • Be on time. Latecomers not be allowed entry as this will disrupt the overall experience for others.

  • Please switch off mobile phones or keep it on silent mode.

What are your typical class hours?

Group Pilates classes: Monday - Thursday @ 7pm and 8pm. Saturday @10am , 11:15am and 1pm. Sunday @10am, 11:15am, 2pm, 3pm and 5pm.

Private Pilates and yoga classes: Available slots on Saturday @ 8am, 9am, 3pm and 4pm. Sunday @ 8am, 9am, 1pm and 4pm.

Group Gong Bath classes: Friday @ 7pm and Saturday at 5:30pm

Refer to our IG stories for the latest weekly schedule

What happens if the weather is bad?

If the Black rainstorm signal, or T8+ weather signals are in force two hours before your class starts, we’ll cancel the class for everyone’s safety. Credits will be refunded to your account for your next class.

For any other weather signal, classes will go ahead in line with our cancellation policy.

What is the validity of your packages?

• Pilates and yoga: Single class purchase is valid for 7 days; 5 class packs are valid for 2 months; 10 class packs are valid for 4 months.

• Gong bath: Single class purchase is valid for 7 days; 5 class packs are valid for 10 weeks.

• All packages purchased at JeSeL Studio activate on purchase date and will be valid for the stated validity period. Any remaining classes after the expiry date will be forfeited. No refunds will be given for unused classes/packages.

• JeSeL Studio packages sold are not refundable nor transferable. Packages can only be used by the client whose full name the purchase is made under and cannot be transferred to another client.

Can my package be used for other types of classes?

• New Pilates Customer Package or New Gong Bath Customer Package credits can be used interchangeably for Group Pilates or Group Gong Bath Classes.

• Private 1:1 Pilates class package holders can also use their credits towards Private 1:1 yoga classes.

• Private 2:1 Pilates class package holders can also use their credits towards Private 2:1 yoga classes.

• Group Pilates class package holders can also use their credits towards Group Gong Bath classes.

What is the booking window?

• All Private and Group classes are bookable up to 12 hours before class starts.

• Waitlist cut off for Group classes is 12 hours before class starts. Waitlist clients will have their class credit deducted if the spot becomes available. If a client is accepted to class through the waitlist and does not attend, this is considered a ‘No-show’. If a client requires their spot on the waitlist to be removed, they must action it in Momence.

What is the class cancellation policy?

• Credit will be deducted for any class (Group or Private) cancelled less than 12 hours before class is due to start. Credit will be refunded for cancellations made 12 hours or more before class start.

• For monthly membership, no-shows or late cancellations (less than 12 hours before start of class) will result in $380 being charged to the customer.

• All cancellations have to be made via the 'Cancel' button on client's Momence account. Cancellations via Whatsapp, in-App direct message or email will not be accepted.

• No-shows will result in loss of credit for the class booked.

Are there any physical conditions that are not suitable for Pilates?

Whilst we strongly believe that Pilates is for every body, there are certain populations with conditions where a Group class format may not be suitable. This includes people with motion sickness, people recovering from injuries which impacts their mobility, advanced pregnancy, any physical conditions which limits general mobility. For these cases, we would recommend Private classes instead.

Do you have shower facilities at the studio?

Unfortunately we do not have shower facilities at the studio.